Return & Exchange Policy
Thank-You for shopping Jean-Pierre Klifa
If you are not entirely satisfied with your purchase, we're here to help.
Returns & Exchanges
You have 3 calendar days to request a return for an item from the date you received it to be eligible for a refund. Please email firstname.lastname@example.org within 3 days of receipt.
You have 30 calendar days to request an exchange for another item.
To be eligible for a return or exchange, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
If you are requesting an exchange, please specify the requested piece you would like shipped to you. Please also make a note of the shipping address.
MERCHANDISE RETURN ADDRESS:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within 3-5 business days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
PLEASE NOTE: Discounted or sale items are available for exchange only.
To initiate a return or exchange, please contact: email@example.com
for questions or concerns please call, 772-444-7863